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| SYSTEX Showcase M Factory Solution Designed for Telecommunications Clients at GSMA |
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2012/06/20 |
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(2012.6.20) SYSTEX, the leading IT service provider in Greater China area, attend GSMA and showcase its leading solutions, SYSTEX M Factory, which is designed for telecom industry. SYSTEX M Factory provides strategic intelligence solutions that help mobile operators gain insight into mobile network operations, value-added services as well as subscriber analytics for better business decisions. SYSTEX is the only IT service provider based in Taiwan who attended the GSMA this year.
Johnny Lin, the head of M Factory, SYSTEX Group, said. “We can see a huge growth of smart phone users in Asia markets, especially in China. As an active player in mobile industry, SYSTEX would like to demonstrate its M Factory Solutions that can help mobile operators understand and profit from the explosive data growth in Mobile Internet usage. Our solutions provide Collection of GTP network traffic data, classification and metadata extraction of network protocols and applications, and analysis to reports on customizable dashboards that help mobile operators measure, collect and analyze mobile data usage, which allows all parties to better understand subscriber behavior and optimize the quality of network traffic. There are quite a few successful stories that have created new business opportunities by adopting our solutions, such as China Mobile, China Telecom, SingTel in Singapore, Telkomsel in Indonesia, and True in Thailand.”
Owen Lee, the R&D director of SYSTEX M Factory said, “M Factory R&D team updates and maintains a comprehensive database that includes apps lists and usage patterns of the most popular application stores that can be fully integrated and referenced inside the machine data engine to understand what applications are getting the highest user engagement. We also give live demonstration that helps collect, analyze, and understand user web browsing behavior with the powerful computing skill of M Factory. The audience will quickly realize what a huge change for telcom industry this cool management system tool can do.”
With rich domain know-how in telecom industry developed by SYSTEX Group, SYSTEX M Factory is an innovative solution on mobile data that allows you to precisely position your mobile services through the mobile data that used to cost high to acquire and/or analyze which include:
•mINTEL: The Mobile Data Intelligence Solution
•mVALUE: The Mobile Value Added Service Intelligence Solution
•mFORCE: The Operation intelligence Solution
mINTEL
mINTEL captures and extracts 100% of all mobile network traffic and then index that data to provide intuitive searching, alerting, reporting and dashboard to help mobile operators measure, collect and analyze mobile data usage, allowing marketers to better understand user behaviors and interest towards devices and data services.
mINTEL also integrates with external URL database that automatically provides web browsing categorization. With all this comprehensive knowledge, operators now have the intelligence to improve marketing initiatives aimed at subscriber acquisition, conversion and retention.
mVALUE
mVALUE collects and analyzes data from mobile operator’s various value-added services applications and systems such as WAP gateway, WAP portal and SMS/MMS systems. It not only provides better and quicker end-to-end visibility of subscriber activities across various VAS, but it also assist the marketing and the product team to gain better intelligence to understand what impacts revenue.
mFORCE
mFORCE collects and indexes data from various telco network devices. It delivers to mobile operators in-depth insight into key issues across their applications and IT infrastructure as well as enables operators to proactively monitor and resolve problems. M Factory’s team has a proven track record of helping operators reduce Mean Time to Resolution (MTR) and increase first call resolution rates - resulting in significant customer service improvements.
With an unique operational intelligence platform, M Factory solutions allow mobile operators to read data from just about any source imaginable, such as networks, web servers, call detail records, SMS/MMS records, service delivery platforms, custom applications, application servers, GPS systems, social media, and structured databases for analysis, monitoring, alerting and reporting.
M Factory solutions deliver real-time understanding of what's happening and deep analysis of what happened across mobile operator’s transactions, applications, systems and infrastructure. It uses untapped machine data to identify problems, risks and opportunities, and it drives better decisions for IT and the business. SYSTEX Group will showcase SYSTEX M Factory at GSMA Mobile Asia Expo at Shanghai, from June 20 to 22, 2012, and the booth no. is N1.B40. |
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